GOTOSONIC LLC Privacy Policy

Last updated: [Insert Date, e.g., June 5, 2025]

At GOTOSONIC LLC, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and disclose your data when you use our website (https://gotosonicllc.com/) or purchase our products.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, and shipping/billing address (when placing an order).
  • Payment Information: Credit/debit card details, PayPal information, or other payment method data (stored securely by our payment partners).
  • Account Information: If you create an account, we may store your username and password.
  • Communication Data: Messages, feedback, or inquiries sent via email or phone.

1.2 Information Collected Automatically

  • Log Data: When you visit our site, we automatically collect technical data such as your IP address, browser type, device information, and pages visited (via cookies and similar technologies).
  • Cookies and Tracking Technologies: We use cookies to improve user experience (e.g., remembering cart items, analyzing traffic). You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To fulfill purchases, manage payments, and coordinate shipping.
  • Customer Support: To respond to inquiries, resolve issues, and provide assistance.
  • Marketing and Promotions: To send you newsletters, special offers, or product updates (you may opt out at any time).
  • Website Improvement: To analyze usage patterns, optimize content, and enhance user experience.
  • Legal Compliance: To adhere to applicable laws, regulations, and payment processor requirements.

3. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party partners who assist with payment processing, shipping, marketing, or technical support (e.g., PayPal, UPS). These providers are contractually obligated to protect your data.
  • Legal Requirements: If required by law, court order, or government regulation (e.g., to respond to subpoenas or prevent fraud).
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to a successor entity.

4. Data Security

  • We use industry-standard security measures (e.g., encryption, firewalls) to protect your personal information from unauthorized access, loss, or misuse.
  • Payment data is processed through secure gateways and not stored on our servers.
  • However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal restrictions (e.g., tax records).
  • Opt-Out: Unsubscribe from marketing emails or newsletters by clicking the “Unsubscribe” link in our messages.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected] with “Privacy Request” in the subject line.

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If we become aware of a child under 13 providing data, we will delete it promptly.

7. International Data Transfers

  • Your information may be stored and processed in the United States or other countries where our service providers operate. By using our site, you consent to such transfers.
  • We ensure that international transfers comply with applicable data protection laws (e.g., GDPR for EU residents).

8. Cookies Policy

  • Types of Cookies: We use essential cookies (required for site functionality), performance cookies (to analyze traffic), and marketing cookies (to deliver ads).
  • Cookie Management: You can disable non-essential cookies via your browser settings, though this may affect site performance. For details, see our Cookie Policy (if applicable).

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Last updated” date will be revised. Your continued use of the site after changes indicates acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your data, contact us at:

  • Email: [email protected]
  • Phone: +1 720-353-4257
  • Address: 2495 Lamar St, Edgewater, CO 80214, US